FREQUENTLY ASKED QUESTIONS

Will I have to pay customs or import fees?

No surprise import fees. If you are unexpectedly charged import duties, customs fees, or carrier handling fees upon delivery, contact us with proof of the charge and Niddra will reimburse you.

To claim reimbursement, email us at support@niddrahouse.com with your order number and a copy of the charge document.

How long does shipping take?

Delivery times vary by destination and are shown at checkout. You will receive a tracking link once your order has been dispatched.

How do I start a return?

Contact us within 14 days of delivery at support@niddrahouse.com with your order number. Items must be unworn and in original condition.

How can I contact Niddra?

You can reach us via our Contact page or by emailing support@niddrahouse.com.